Terms & Conditions
Terms of Use
Effective Date: September 30th, 2024
Please carefully read these terms and conditions of use ("Terms of Use"), as they govern your access to and use of Reparo Health, LLC (“Reparo Health”, "we", "us" or "our") Platform. Your acceptance of and compliance with these Terms of Use is a condition to your use of the following:
www.reparohealth.com (our "Site"); and
The services ("Services") made available through our Website.
The non-medical business support services, including our Website, are collectively referred to as our "Platform."
Reparo Health, LLC contracts with Reparo Health Medical Services, P.A., an independent medical group with a network of U.S.-based healthcare providers (each, a "Provider") to provide online telehealth clinical consultations, services, and/or treatment. The professional medical services provided by Reparo Health Medical Services, P.A. through the use of our Platform are collectively referred to as the "Medical Services" in these Terms of Use.
The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the Site constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy for your reference.
The Site is an informational platform aimed at providing details about our virtual mental health services, including therapy, counseling, and other resources related to mental wellness.
Privacy
Your use of the Site is subject to our Privacy Policy, which governs how we collect, protect, and disclose your information. Please review our [Privacy Policy](link to privacy policy) for details.
Consent to Receive Calls and Text Messages
By providing your phone number and completing forms on our Site, you authorize and agree to be contacted by or on behalf of Reparo Health via phone calls and text messages related to your care or service (e.g., appointment reminders, confirmations).
Text Messages: You understand that text messages are not encrypted and may be accessed by third parties. Message and data rates may apply.
Opt-Out: To opt-out of text messages, reply “STOP” to any message.
Consent to Communicate Electronically
By signing up for services, you consent to receive communications from us electronically via email.
Opt-Out: To opt out of email communication, reply to the email with "Unsubscribe."
Electronic Communications
Visiting our Site or sending emails to Reparo Health constitutes electronic communications. By doing so, you consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically meet any legal requirements that such communications be in writing.
Children Under Thirteen
Reparo Health does not knowingly collect personal information from children under the age of thirteen. If you are under 13, you may use our services only with the permission of a parent or guardian.
Links to Third Party Sites
Our Site may contain links to third-party websites (“Linked Sites”). The Linked Sites are not under the control of Reparo Health, and we are not responsible for the contents, services, or changes to any Linked Site. These links are provided as a convenience, and their inclusion does not imply endorsement.
No Unlawful or Prohibited Use
You are granted a non-exclusive, non-transferable license to access and use the Site. You warrant that you will not use the Site for any unlawful purposes or in ways that could damage, disable, or impair it. You may not obtain materials or information not intentionally provided through the Site.
Intellectual Property Rights
All content on the Site, including text, graphics, logos, and software, is owned by Reparo Health or our suppliers and protected by copyright and other intellectual property laws. You may not modify, reproduce, distribute, or exploit any content without our express written permission.
International Users
Our Services are operated from the USA. If you access the Site from outside the USA, you are responsible for compliance with local laws. You may not use the content in ways prohibited by applicable laws or regulations.
Indemnification
You agree to indemnify and hold Reparo Health, its employees, officers, and agents harmless from any claims, liabilities, and expenses arising from your use of the Site, violation of these Terms, or infringement of third-party rights.
Arbitration
In the event of a dispute arising out of these Terms, the dispute will be resolved by binding arbitration conducted by a neutral arbitrator under the rules of the American Arbitration Association. Both parties agree to forego any rights to pursue class action litigation or arbitration.
Class Action Waiver
Any arbitration will occur on an individual basis. Class action lawsuits or collective arbitrations are not permitted. You agree to bring claims only in your individual capacity.
Liability Disclaimer
The information on the Site may contain inaccuracies or typographical errors. The Site and services are provided "as is" without warranties of any kind. Reparo Health and its suppliers disclaim all warranties regarding the accuracy, reliability, and fitness of the information, products, and services provided on the Site. To the maximum extent allowed by law, Reparo Health will not be liable for any damages arising from the use of the Site.
Termination of Access
Reparo Health reserves the right to terminate or restrict your access to the Site at any time without notice. This agreement is governed by the laws of the Illinois, and any disputes will be resolved in its courts.
Changes to Terms
Reparo Health reserves the right to modify these Terms at any time. The most current version of the Terms will supersede all previous versions. We encourage you to review the Terms periodically to stay informed of any updates.
Contact Us
If you have any questions or concerns about these Terms, please contact us at hello@reparohealth.com.